Security, Privacy & Compliance
We Protect User & Institution Data at Every Step
Oasis and our platform partners are compliant with the highest security standers, ensuring your information is always secure.
HIPAA
Compliance
Oasis Mental Health Applications is HIPAA compliant. Oasis employees that interact with PHI have been HIPAA trained and certified.
SOC 2 Type II
Certified
The Oasis Platform is SOC 2 Type II certified and compliant. This ensures your data is stored and processed in secure a manner.
Single Sign On
(SSO)
Oasis offers integrations for access management via SSO from Azure, Google, and Clever.
Frequently Asked Questions
What Protected Health Information is Collected?
Oasis collects only protected health information that is needed to provide high quality care and user experience. This includes:
- Name
- Phone Number
- City
- IP Address
- Device Identifiers
Where is data stored?
User data is stored within the Oasis platform. Our platform is hosted on an AWS Cloud server located in Ohio, USA.
AWS provides a reliable computing platform that can support healthcare data and applications in a manner consistent with HIPAA, HITECH, and HITRUST CSF.
How long is data stored?
Data is kept until the individual user’s account is deleted or the organization’s tenant is deleted.
How does Oasis control access to data?
Control access to certain features with roles. Our default roles include Company Admin, Reports Only, and User. Custom roles can also be created if needed.
Can my school see my personal activity in the app?
Much of your activity as a user on Oasis is de-identified. Some activity will be connected to your account ID.
What your school cannot access
- Your Support Counseling history & transcripts
- Self-care articles you read
- Self-care videos you watch
What your school can access
- Date of your first and last login
- Course activity and completion
- Mood log records
- If you were handed off to a crisis resource through Oasis Support counseling
What usage related information is collected?
Oasis collects various data points related to usage to provide helpful analytics and insights.
- Course Progress
- Content Views
- Mood Log Records
- Support Counseling Transcript
Has Oasis ever had a data security breach?
No. Oasis has never had a security breach.
Have other questions?
Fill out the form and our team will get back to you!
